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NHTSA data through October 28, 2026

Kia Soul Reliability: Best and Worst Years

Owners filed 5,573 complaints with NHTSA about Kia Soul model years 2010 to 2024. We divide them by U.S. sales, so each year is compared fairly.

Model years with the fewest complaints: 2019, 2022 and 2023. No year passes our "most complaints" rule (more than twice the model average, with enough engine or transmission reports).

2014 Kia Soulper 100k sold
0 avg 377 980
complaints per 100,000 sold · model average 377
Fewest: 2019, 2022 and 2023
Top systemEngine
Recalls5
Median miles88,000
Complaints 2010-20245,573
Model average377 per 100,000 sold
Recall campaigns34
2025 MPG30-31

The Kia Soul is a small hatchback with a tall, boxy body that arrived in the U.S. for the 2010 model year. It uses front-wheel drive and has been offered mainly with four-cylinder engines, plus a turbocharged version from 2017 to 2022 and, in the second generation, a fully electric Soul EV sold in select states. Every generation covered here is a five-door hatchback. We put all 15 Kia Soul model years from 2010 to 2024 side by side, using the same rule for every year.

Kia Soul by model year

Complaints per 100,000 sold. Red: more than twice the model average. Green: the fewest, among years at least three years old.

02505007501k'10'11'12'13'14'15'16'17'18'19'20'21'22'23'24model average 377
Most complaintsFewest complaintsOther years
YearPer 100k soldComplaintsRecallsTop system
20102011353Electrical
20111901943Brakes
20124465163Engine
20135666683Engine
20146219035Engine
20156139024Engine
20165608172Engine
20172352721Engine
20182102201Engine
20191411381EngineFewest
20205403881Engine
20213192402Engine
2022164951EngineFewest
202388544EngineFewest
202459310Electrical

Why these years stand out

2019, 2022 and 2023: fewest complaints. The 2019 drew 138 complaints, or 141 per 100,000 sold; The 2022 drew 95 complaints, or 164 per 100,000 sold; The 2023 drew 54 complaints, or 88 per 100,000 sold. These years have been on the road at least three years, which gives owners time to report problems, so a low count means something.

What Kia Soul owners report most

Engine complaints lead for the Kia Soul, at 61% of all complaints for 2010-2024. Engine and transmission reports together make up 69%. One complaint can name more than one system, so the bars can add up to more than the total.

  • Engine3,412
  • Steering523
  • Electrical521
  • Transmission432
  • Fuel system368
  • Brakes356
  • Visibility, lights and locks347
  • Airbags202

When problems are reported: mileage

2,932 Kia Soul complaints list the odometer reading at the time of the problem. 29% were reported before 50,000 miles and 34% after 100,000. A large share comes after 100,000 miles, where wear items and age-related failures become more common.

  • Under 25k550
  • 25k-50k301
  • 50k-75k501
  • 75k-100k591
  • 100k-125k497
  • 125k-150k279
  • 150k+213

Kia Soul compared with other small suvs

In 3 of 15 model years the Kia Soul drew fewer complaints per 100,000 sold than the average small suv we track for the same year. For 2024, the Kia Soul scored 59 against a class average of 63. The class average only uses models with clean, published sales figures.

Kia Soul generations

The manual transmission was discontinued in the U.S. after the 2021 model year. The Soul EV was offered in the second generation only in a limited number of states. From 2023 every U.S. Soul uses the same 2.0L engine and continuously variable transmission.

Kia Soul fuel economy

The 2025 Kia Soul is rated at 30 to 31 MPG combined by the EPA, depending on the version. Every year and engine will be on its own MPG page.

Crash test stars

NHTSA's New Car Assessment Program gave the Kia Soul these overall ratings (out of 5) for the model years it tested: 2011: 4, 2012: 4, 2013: 4, 2014: 5, 2015: 5, 2016: 5, 2017: 5, 2018: 5, 2019: 5, 2020: 4, 2021: 4, 2022: 4, 2023: 4, 2024: 4. Ratings can differ between body styles and drive types of the same year.

Questions

What is the best year for the Kia Soul?

By complaints filed with NHTSA per 100,000 sold, 2019, 2022 and 2023 had the fewest among model years at least three years old. 2019 scored 141, against a model average of 377.

What years of the Kia Soul have the most complaints?

No Kia Soul model year passes our rule for "most complaints". By raw count, 2014 has the most: 903 complaints, led by engine reports.

At what mileage do Kia Soul owners report problems?

Across 2,932 complaints that list the odometer reading, 29% were filed before 50,000 miles and 34% after 100,000 miles. These are miles at the time of the reported problem, not how long the vehicle lasts.

How many recalls does the Kia Soul have?

NHTSA lists 34 recall campaigns across model years 2010-2024 (a campaign that covers several years counts once per year). Check a specific vehicle by VIN at nhtsa.gov/recalls.

Complaint counts are reports filed by owners with NHTSA. NHTSA does not verify them, and a complaint does not prove a defect. Scores are our calculation, explained on the Method page. Not affiliated with any automaker.

Sources: NHTSA Office of Defects Investigation (complaints, recalls, investigations), data through October 2026; U.S. sales from manufacturer reports, compiled by motorwick; fuel economy: U.S. EPA estimates; crash tests: NHTSA New Car Assessment Program.